Project Overview

Mavapay.money is a consumer-facing financial product that enables users to send money across borders, convert Bitcoin to local currencies, and manage secure wallets all within a fast, reliable, and user-friendly experience.

The product is designed to make Bitcoin-powered payments accessible, transparent, and practical for everyday users, especially across African markets.

Problem Statement

Despite the potential of Bitcoin to improve cross-border payments, many users still struggle with:

• Confusing interfaces that make Bitcoin feel intimidating

• Lack of clarity around fees, rates, and transaction status

• Poor feedback during critical actions like sending or converting funds

• Inconsistent experiences across wallets and transactions

• Limited trust in digital financial platforms

mavapay.money needed to feel simple enough for first-time users while remaining powerful and reliable under the hood.

Project Goals

• Make cross-border payments fast and easy to understand

• Present Bitcoin as a utility, not a barrier

• Improve transparency in balances, rates, and transaction states

• Build trust through clean UI and predictable flows

• Support multi-currency and Bitcoin wallets seamlessly

My Role

Product Designer

I was responsible for:

• Designing end-to-end user flows (wallets, send, convert)

• Improving transaction clarity and feedback

• Creating intuitive layouts for financial data

• Maintaining consistency across key screens

• Collaborating with engineers and product stakeholders

Core Features Designed

• Dual Wallet System (Bitcoin & USD wallets)

• Cross-Border Transfers with clear fee and rate visibility

• Bitcoin-to-Fiat Conversion Flows

• Transaction History & Status Tracking

• Onboarding & KYC UX

Design Approach

1. Clarity Above All

Every screen answers three questions:

• What is my balance?

• What is happening right now?

• What happens next?

Clear typography, spacing, and hierarchy were prioritized to reduce cognitive load.

2. Bitcoin Without the Fear

Technical concepts were abstracted behind friendly language and progressive disclosure, allowing users to engage confidently without needing prior Bitcoin knowledge.

3. Trust-Centered UI

• Clear error and success states

• Transparent fee breakdowns

• Consistent transaction status indicators

4. Mobile-First Thinking

Given the primary user base, flows were optimized for mobile usability and speed.

Key UX Decisions

• Separating Bitcoin and USD wallets to reduce confusion

• Using step-based flows for send and convert actions

• Highlighting transaction states (pending, successful, failed)

• Providing inline explanations where users might hesitate

• Minimizing form fields during onboarding

Tools & Process

• Figma (wireframes, UI, prototypes)

• UX flow mapping

• Iterative feedback with engineers

• Design system usage for consistency

Outcome & Impact

• Improved clarity across wallet and transaction flows

• Reduced user confusion during cross-border transfers

• Stronger trust signals through UI feedback

• More approachable Bitcoin experience for everyday users

Reflection

Working on mavapay.money strengthened my ability to:

• Design financial products that balance simplicity and power

• Translate Bitcoin infrastructure into human-friendly interfaces

• Design for trust, speed, and reliability

• Build scalable UI systems for fintech products

This project reinforced my belief that good design is essential for financial inclusion.